Privacy Policy

Royal Gorge Rock Steady Privacy Policy

1. Introduction

Royal Gorge Rock Steady ("we," "us," "our") is dedicated to respecting and safeguarding the privacy of our customers, visitors, and users. This privacy policy outlines our practices regarding the collection, use, and protection of personal information provided by individuals who interact with our services, facilities, and website.

2. Information We Collect

We may collect and process the following types of personal information:

Contact Information: Including name, email address, phone number, and mailing address.

Climbing Preferences and Abilities: To tailor our services and provide personalized recommendations.
Payment Information: For processing memberships, bookings, and purchases.
Feedback and Survey Responses: To improve our services and offerings.

3. How We Use Your Information

Your information is utilized for various purposes, such as:

Communication: To provide updates, respond to inquiries, and maintain open communication.

Service Provision: To offer personalized climbing experiences and manage bookings.
Marketing: To inform you about promotions, events, and investment opportunities.
Improvement: To analyze feedback and enhance our facilities and services.

4. Disclosure of Your Information

We are committed to protecting your privacy and will not disclose your personal information to third parties, except:

Service Providers: To assist in delivering our services, subject to confidentiality agreements.
Legal Obligations: When required by law, such as in response to a subpoena or court order.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Security

We implement robust security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, and secure storage practices.

6. Your Rights

You have the right to access, correct, or delete your personal information held by us. You can also object to or restrict certain processing activities. To exercise these rights, please contact us using the details provided below.

7. Changes to Our Privacy Policy

We reserve the right to update this privacy policy at any time. Changes will be posted on this page, and we will indicate the date of the latest revision. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Information

For any questions or concerns regarding this privacy policy or our privacy practices, please contact us at:

Email: mountainben890@gmail.com

Phone: 719-240-0898

Address: 639 Cowboy Way, Canon City, CO 81212

Date last revised: March 16th, 2024